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customer experience

36 papers and 14 presentations; 47 titles.

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Conference × Year × Title × Authors Extras Pages
MWSUG 2024 The Premium Pricing Dilemma [presentation] Sai Suresh Marreddy,
Kusuma Lanka
source 20
PHUSE EU 2023 The Digital Protocol Is Just the Beginning. Or Is It? [presentation] Thierry Philippe,
Bill Qubeck
source 17
SAS Explore 2022 Intelligent Decisioning: Ensuring Fairness in Analytically-Driven Decision Making [video] Luiz Kauffmann,
Diana Maris
source
youtube
SAS Explore 2022 Reimagine Marketing With Reality-Tested AI for Moments That Matter [video] Suneel Grover source
PHUSE US 2021 Leadership Presentations: LE06: One Sprint at a Time - Agile Transformation in Clinical Research [presentation] Aman Bahl,
Steve Benjamin
source 17
SGF 2021 Business Ethics at the Core of Successful and Sustainable Analytics Mike McGuirk source 2
SGF 2021 Midsize Banks and Credit Unions Level the Playing Field With AI and Advanced Analytics [presentation] Lawrence Dennison-Hall source 9
SGF 2021 PKSI Advanced Banking Analytics [presentation] Larry Hall source 6
SGF 2020 From AI to XI: It all starts with 'HI' Tho H. Nguyen source 7
SGF 2020 Hybrid Marketing, Campaign Management, and Analytics' Last Mile Using SAS Customer Intelligence 360 Suneel Grover source 32
SGF 2020 Real-Time Call Analytics Using SAS Viya and Open-Source Platforms Ranjit Jangam,
Anvesh Reddy Minukuri
source 13
SGF 2019 A Hybrid Marketing Odyssey Andy Bober source 11
SGF 2019 Avoid Stranger Danger: How to Leverage SAS Customer Intelligence Solutions to Avoid the Real Risks Mia Patterson-Brennan,
Amy Glassman
source 14
SGF 2019 Factorization Machines, Visual Analytics, and Personalized Marketing Suneel Grover source 26
SGF 2019 Smart SAS Environment Manager Agent for SAS Grid Manager with a Shared Configuration Directory Zhiyong Li source 17
SGF 2018 Auto Scaling SAS Real-Time Decision Manager on Amazon Web Services Chris West source 10
SGF 2018 Recent SAS 9.4 Middle Tier Platform Updates for Fun and Profit Zhiyong Li source 13
SGF 2018 Using SAS Customer Intelligence 360 to Improve and Optimize the SAS Web Experience Scott Calderwood source 13
SGF 2017 A Hadoop Journey along the SAS Road Sumit Sukhwani,
Krutharth Peravalli,
Amit Gautam
source 8
SGF 2017 Enhancing Customer Experience through Text Analysis of Survey Comments Vinoth Kumar Raja,
Sumit Sukhwani,
Dmitriy Khots
source 8
SGF 2017 Merging Marketing and Merchandising in Retail to Drive Profitable, Customer-Centric Assortments Brittany Bullard source 4
SGF 2017 SAS Customer Intelligence 360 for Dummies Fariba Bat-haee,
Denise Sealy
source 15
WUSS 2016 Bringing Google Analytics, Facebook, and Twitter Data to SAS Visual Analytics I-Kong B. Fu source 12
SGF 2016 Bringing Google Analytics, Facebook, and Twitter Data to SAS Visual Analytics I-Kong B. Fu,
Mark Chaves,
Andrew Fagan
source 12
SGF 2016 Gathering Customer Information from a Mobile Application Jim Adams source 7
SGF 2016 Helpful Hints for SAS 9.4 Lisa Cook,
Edith Jeffries,
Cindy Taylor
source 18
SGF 2016 The Journey Towards an Omnichannel Reality Jørn Tronstad source 10
SGF 2015 Helpful Hints for Transitioning to SAS 9.4 Cindy Taylor source 14
SGF 2015 Taking the Path More Travelled--SAS Visual Analytics and Path Analysis Falko Schulz,
Olaf Kratzsch
source 14
SGF 2015 Unstructured Data Mining to Improve Customer Experience in Interactive Voice Response Systems Dmitriy Khots source 11
SGF 2015 Using SAS to Deliver Web Content Personalization Using Cloud-Based Clickstream Data and On-premises Customer Data Mahesh Subramanian,
Suneel Grover
source 24
MWSUG 2014 Helpful Hints for Transitioning to SAS 9.4 Edith Jeffreys 10
SGF 2014 Big Digital Data, Analytic Visualization, and the Opportunity of Digital Intelligence Suneel Grover source 17
SGF 2014 Building Stronger Communities with Integrated Marketing Management Julie Chalk,
Kristine Vick
source 9
SGF 2014 Doubling Down on Analytics: Using Analytic Results from Other Departments to Enhance Your Approach to Marketing Natalie G. Osborn,
Eric Peterson
source 6
SGF 2014 Helpful Hints for Transitioning to SAS 9.4 Cindy Taylor source 10
SGF 2013 Feature-Based Sentiment Analysis on Android App Reviews Using SAS Text Miner and SAS Sentiment Analysis Studio Goutam Chakraborty,
Jiawen Liu,
Mantosh Kumar Sarkar
source
pdf
7
SGF 2012 Better, Consistent Customer Experience from Analytically Based Real-Time Decisions Toshi Tsuboi source 8
SGF 2012 Customer Experience Modeling Estelle Marianne,
Nick Merry,
Wendy Au
source 7
MWSUG 2011 What Are People Saying about Your Company, Your Products, or Your Brand? Kathy Lange,
Saratendu Sethi
16
SGF 2011 How TV 2 Improves Data Quality and Facilitates a Unified Customer View for Optimizing the Customer Experience Svein O. Gundhus,
Terje Vatle
source 12
SGF 2011 What Are People Saying about Your Company, Your Products, or Your Brand? Kathy Lange,
Saratendu Sethi
source 16
SGF 2010 Smart and Synchronized: Analytic-Driven Web Personalization Using SAS Customer Intelligence Solutions Olaf Kratzsch,
Toshi Tsuboi
source 9
SEUGI 2003 The challenges focusing on ROI (Return on Information) [presentation] Dave Donkin source 30
SEUGI 2002 Custom Bankruptcy Scoring for Account Management [presentation] Edward Penner source 10
SEUGI 2002 Enhancing customer profitablity through Marketing Automation - the FNB Experience [presentation] Jithendra Daya source 25
SEUGI 2002 Mazimizing Campaign Return through Marketing Intelligence [presentation] Markus Matzak source 16
SEUGI 2002 When Worlds Collide - ETL and EAI Combine to enhance and Intelligence Architecture [presentation] David Annis,
Mark Nilan
source 24
SEUGI 2000 The Future of CRM and Brand Values in the New Marketplace (CRM and the Millennium Shopper) [presentation] Edwina Dunn source 28
SEUGI 1999 Service Level Management methodology [presentation] Andreas Noren source 18

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