| SAS Explore |
2022 |
The Chart Chasers! Finding Lost Revenue for Healthcare Providers [video] |
Shane Hanley |
source |
|
| SGF |
2010 |
How to Transform a Technical Exercise into a Real Opportunity Taking Advantage of New Features That SAS Developed: The True Challenge of a Migration |
Grégory Becquembois,
Pascal Maurice |
source |
13 |
| SUGI |
2006 |
Quality of the ICT Service at KBC Group |
Albert Jacobs |
source |
10 |
| SEUGI |
2003 |
ICT Service Management Reporting [presentation] |
Albert Jacobs |
source |
46 |
| SEUGI |
2002 |
Customer management from a data warehouse - A Journey not a Destination [presentation] |
Tal Shlasky |
source |
33 |
| SEUGI |
2002 |
Monitoring internal behavior of external IT services using ITSV [presentation] |
Peter Oudshoorn |
source |
29 |
| SEUGI |
2002 |
Transparent strategies with financial intelligence [presentation] |
Krista Saukkonen |
source |
25 |
| SEUGI |
2001 |
Customer's service and technical point of view: the mix of two worlds [presentation] |
Olivier Wilm |
source |
25 |
| SEUGI |
2001 |
Driving CRM with Customer Intelligence [presentation] |
Adrian Reynolds |
source |
28 |
| SEUGI |
2001 |
Implementation of e-intelligence Solutions for Internet Service Providers [presentation] |
Enzo Ferrari |
source |
19 |
| SEUGI |
2001 |
Implementing a BSC in a changing environment of Social Security [presentation] |
Grieko Enter |
source |
26 |
| SEUGI |
2001 |
SAS and CFMS Integration - Attacking Fraud in Next Generation Networks [presentation] |
Augusto Argento |
source |
35 |
| SEUGI |
2001 |
Wireless, hype or reality, can you really apply it to the business? [presentation] |
Stephan Haux |
source |
20 |
| SEUGI |
2000 |
Addressing Tomorrows Challenges in Network Service Management [presentation] |
Richard Seery,
Sven Farber |
source |
10 |
| SEUGI |
2000 |
Managing IS costs through application performance management [presentation] |
Nicolas Lesage |
source |
18 |
| SEUGI |
2000 |
Speed and Reliability are the key to Success - Managing your e-Business environment in a proactive way [presentation] |
Peter Van Gils |
source |
17 |
| SCSUG |
1998 |
SAS Institute Quality Partners - Who Are They? |
Loretta Jo Schlatzer |
|
6 |
| WUSS |
1998 |
SAS Institute Quality Partners - Who Are They? |
Loretta Jo Schlatzer |
source |
6 |
| SESUG |
1998 |
SAS Institute Quality Partners - Who Are They? |
Loretta Jo Schlatzer |
|
6 |
| SEUGI |
1998 |
A SLM: the balancing act of the service industry: Working together to fulfil customer wishes better, faster, and at less cost |
E. Hulshof,
Johan Hoogerbrug |
source |
22 |
| SEUGI |
1997 |
Data mining in the banking and insurance industry |
Juan- Ramón Amat- Barras |
source |
18 |
| SUGI |
1996 |
Health Care Transformation: The Role of Technology |
Greg Rogers,
Ellen Joyner |
source |
9 |
| SCSUG |
1995 |
Building a Graphical Network Analysis System Using SAS/EIS |
Mahdi Al-Haery |
|
7 |
| SEUGI |
1992 |
The Need for Control Systems in a Decentralised Organisation |
Patrick Amzallag |
source |
21 |
| SCSUG |
1991 |
Operations Enterprise Model |
Richard W. La Valley,
Neil H. Howard |
|
10 |
| SEUGI |
1991 |
Operations Enterprise Model |
Neil H. Howard,
Richard W. La Valley |
source |
9 |
| SUGI |
1987 |
What Good is the SAS System for Personal Computers? |
J. Philip Miller,
Robert P. Parks |
source |
8 |
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